Comprehensive
Network Management

We provide strategic and day to day support for your entire network, servers, PCs, laptops, printers. This comprehensive approach ensures that your network will be reliable and supportive of your business.

Our annual agreements include:

- Proactive Network and Server Maintenance
- Desktop Support
- 24/7 Network Monitoring
- Disaster Response and Recovery Service
- Strategic Planning Services
- Project Support

Proactive Network and Server Maintenance
We ensure that your Servers are patched and secure from threats, your backup is running and that we could restore data in the event of an emergency. We test, review and update all relevant services. Our number one goal is to make sure that your network is reliable and problem free.

Desktop Support
So many IT consultants avoid dealing with the end users and try to limit their responsibility to just the servers in the back room. Not us. We know that problems with applications or with laptops and desktop machines can limit productivity. Our goal is to keep your network healthy and in our minds, this includes your PC. If you are having trouble with your Outlook rules, with synching data with your Palm, with just understanding how to burn a CD, we not only can, but want to help you.

24/7 Network Monitoring
We use state of the art systems to monitor your network in realtime. We often know of a problem before you do and have already mobilized support to fix it. We watch usage trends and use them to improve reliability to plan for improvements and upgrades. Its nice to know that you have a team of experts watching out for you so you can focus on your business.

Disaster Response and Recovery Service
We provide guaranteed response times and unlimited emergency hours in our annual support contracts. While we try to prevent any downtime, hardware does break and you need to know that your problem will be addressed and resolved as quickly as possible.

Strategic Planning Services
We help you plan for enhancements, upgrades and replacements so they maximize your IT dollars and match up with your business needs. This is not an afterthought for us. Paying attention to your IT roadmap and business plan is woven into the role of every engineer and managed by a dedicated person who is your go-to CIO. We understand that IT is not your strength but it is ours and we want to work with you to make technology work best for you.

Project Support
Some of our customers maintain an internal IT staff who occasionally looks for consulting help to plan and implement major upgrades, develop IT focused disaster recovery plans or simply get a project done more quickly. We are Cisco and Microsoft partners with a lot of technical depth in our ranks. Call us to help us plan your next major upgrade.